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10 Things You Need to Know About Deploying Microsoft Office 365
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With Office 365, you get access to Microsoft™ Office solutions practically anytime, anywhere, on virtually any device. It’s a great option for current Microsoft users who can now build on their experience with Microsoft™ solutions while enjoying the flexibility of a cloud-based delivery. But even organizations with no previous investment in Microsoft will find that […]

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The 2016 Bad Bot Landscape Report
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Bad bots are unique from many other security threat types in that their manifestations can be as varied as the businesses they target. Bots enable high-speed abuse, misuse, and attacks on websites and APIs. They enable attackers, unsavory competitors, and fraudsters to perform a wide array of malicious activities. This includes web scraping, competitive data […]

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Why Asking for Contact Center Pricing Shouldn't Be Your First Question
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We get it: As a business, managing costs is one of your top priorities. That’s why when you’re searching for a new contact center outsourcer, one of your first questions is about pricing. Read our new blog post for why we don’t believe that should be your first concern. Request Free!

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13 Questions You Must Ask Your Bot Mitigation Vendor
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Today, bots are a hot topic; one that affect all web applications. As a result, many vendors are trying to latch onto this trend by claiming to have the ability to identify and mitigate bots. It’s only natural that you’ll want to evaluate the claims of these vendors. Use the 13 questions in this white […]

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Bloor Spotlight:  Self-Service Data Preparation
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It is the automation and self-service capabilities that are provided by data preparation platforms that makes them significant.  Business users want self-service. They want to be able to access data, manipulate it and analyze it without having to go through IT. Or, to be more accurate, it is not IT per se that is the issue but the […]

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