This report provides detailed information about this product and its security effectiveness, performance, and TCO. Request Free!
There’s a big decision ahead: future-proof your customer experience strategy or stay with the legacy contact center technologies you’re used to. There’s risk in either direction and the decision-making process can seem overwhelming, yet the rewards of modernizing a contact center has epic rewards: digital transformation, amazing customer experiences and business outcomes that never seemed […]
But before your company can successfully make this shift, it must first begin by taking a customer-centric approach to its contact center technology. Join panelists Marco S. Casalaina from RingCentral, Roger Lee from OpenText, and Brad Snedeker from Calabrio as they discuss the various ways that some technologies can be a hindrance and the new […]
40,000+ companies in the world took the next step with us becoming lighter, faster and in complete control.Learn more about productivity as a factor for your business success. Download this white paper and take the next step with NetSuite. Request Free!
When the General Data Protection Regulation (GDPR) starts in May 2018, we are likely to see a huge influx of Data Subject Access Requests (DSARs). Data access requests will allow people to see some or all of the information an organization holds on them, and the reasons that the information is being retained. Anyone who […]